We offer free returns & exchanges within 30 days for unworn shoes in original condition. Final Sale items cannot be returned or exchanged. Final Sale items include gift cards, sock bundles, and items tagged final sale on our website.

Experience the unique charm of handmade products and encourage the development of handmade craftsmanship. Beiger gives you unique designs free of charge through points redemption, which are not exchangeable or returnable as gift options.

At Beiger, each pair of our shoes is handcrafted with care, using natural materials to bring you lasting comfort and support. Because they’re made by hand, slight variations in thickness, texture, and appearance are part of what makes each pair unique and special — a reflection of our commitment to thoughtful, artisanal craftsmanship.

We believe in embracing these small differences as a reminder that every step you take in Beiger shoes is a step toward reducing waste and celebrating slow fashion. Instead of exchanging or returning, consider how your pair’s distinct character tells its own story — one that’s uniquely yours.

If you have concerns or questions, feel free to reach out to us at nature@beiger.ca. We’re here to help!